So you probably don't really want to know how we've spent the last few days. Sickness, sickness, and yes, more sickness. I had easily the worst headache I have ever had in my life and even took yesterday off sick, which, when you run your own business, and it's a shop, and it's the week before Christmas, is not something you do lightly!
The comment left on my last post about 'Tetris', if you don't know, I am never telling you! But a blushing smilie would be good about now!!
Back to the story about customer mentioned earlier. So, show someone the car seats. Yes, we've only got the colours you can see. Yes, we can see you in 2 days and explain it all. Two days later, one hour spent with the customer and she learns everything about it. Decides to get it somewhere else as we don't have the colour she wants. Should have seen that coming. 5 days later customer phones and says it's not fitting well. Oh, you got one then, where from? The internet (no surprise there). Suggest you go back to the supplier. Oh but it's an internet company and they can't help us with the actual fitting. Excuse me, but we spent 15 mins with you, and then we spent an hour with you showing you everything, and then you went and bought it elsewhere, just exactly what do you expect me to do?! (And yes that's exactly the words I said to her!) She apologised and hung up. WTF? I mean, who has the cheek to do that?!